The Registry offices are the places the citizens may use to submit applications and to present documents and communications aimed at Public Administrations; in this case, the Local Administration (Council). Likewise, it is the place where the Administration registers the documents remitted to citizens, to private entities or to the Administration itself (Issuance register)

There are two types of registers: the general register and the auxiliary register.

La Palma del Condado City Council has a Registry Office which is the one in charge of receiving and referring applications, documents and communications directed to one or more administrative bodies. Every administrative body is linked to a single general registry office, regardless of the latter being linked to more than one administrative body.

The basic regulation governing administrative registers is the Act 30/90 on the Legal Code for Public Administrations and Common Administrative Procedures (LRJ-PAC). The registry offices, for both the general and the auxiliary registers, carry out the following functions:

 

1. Reception and issuance of applications, documents and communications.

2. Receipts of submissions' issuance.

3. Assignment of a number for submission or withdrawal.

4. Referral of applications, documents and communications to the recipient person, bodies or entities.

5. Issuance of stamped copies of the original documents.

6: Collation and certification of documents.

7. Whatever activity assigned to it by law or regulation.  

When a citizen submits an application, a document or communication in an administrative register, the staff of that registry, regardless of the recipient body, will issue the corresponding receipt or certified copy whose function is to attest its presentation at the administration. The receipt of the presentation or its certified copy must me issued at the very moment of the submission of the application, document or communication.

The receipt of presentation will contain: the date and place of the submission, including the time the submission took place, the identification of the sender (person who signs the application, document or communication); the recipient entity, and an abstract of the content of the application, document or communication.

 When the application, document or communication is on paper, the so-called certified copy, which is a copy of the submitted application, document or communication, will serve as a receipt in which the date and place of submission will be noted down.

If the citizen presents the documents using telematic or electronic means or applications, the receipt will be issued according to the features of the means or application, and it should meet the aforementioned requirements.